Privacy Policy

Vacation HubSTR, LLC("we," "us," or "our") operates the vacation rental search platform at vacationhubstr.com (the "Platform"). This Privacy Policy explains how we collect, use, disclose, and protect information about you when you use the Platform.

1. Information We Collect

Information you provide directly:

•      Email address — when you join our waitlist or contact us

•      Name — if you provide it when contacting us

•      Communications — messages you send us via email or contact forms

Information collected automatically:

•      Log data — IP address, browser type, pages visited, time spent on pages, referring URLs

•      Device information — device type, operating system, browser version

•      Cookies and similar technologies — see Cookies section below

Information from search queries:

•      Search queries you enterinto the Platform, including natural language search inputs

•      Filters and preferences applied during searches

•      Properties viewed and clicked

2. How We Use Your Information

We use the information we collect to:

•      Operate and improve the Platform and its features, including the HubSTR Trust Score and HubSTR Compass search engine

•      Send you waitlist notifications and launch updates if you have joined our waitlist

•      Respond to your inquiries and provide customer support

•      Analyze usage patterns to improve Platform performance and user experience

•      Detect and prevent fraud, abuse, and security incidents

•      Comply with legal obligations

We do not sell your personalinformation to third parties. We do not use your information to serve you third-party advertisements.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to operate the Platform. These may include:

•      Essential cookies —required for basic Platform functionality

•      Analytics cookies — help us understand how visitors use the Platform (e.g., Google Analytics)

•      Preference cookies —remember your settings and preferences

You can control cookies through your browser settings. Disabling certain cookies may affect Platform functionality.

4. Information Sharing

We may share your information with:

•      Service providers —third-party vendors who assist us in operating the Platform, including hosting providers, analytics services, and email service providers, subject to appropriate data processing agreements

•      Legal requirements — when required by law, court order, or governmental authority, or to protect the rights, property, or safety of Vacation HubSTR, our users, or others

•      Business transfers — in connection with a merger, acquisition, or sale of assets, in which case your information may be transferred to the acquiring entity

We do not share your email address or personal information with third-party marketing companies or data brokers.

5. DataRetention

We retain your personal information for as long as necessary to provide the Platform and fulfill the purposes described in this Policy, unless a longer retention period is required by law. Waitlist email addresses are retained until you unsubscribe or request deletion. You may request deletion of your information at any time by contacting us.

6. YourRights

Depending on your location, you may have certain rights regarding your personal information, including:

•      The right to access the personal information we hold about you

•      The right to correct inaccurate information

•      The right to request deletion of your information

•      The right to opt out of marketing communications at any time

To exercise any of these rights,contact us at michelle@vacationhubstr.com.

7. Children's Privacy

The Platform is not directed tochildren under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately.

8. Security

We implement reasonable technicaland organizational measures to protect your information against unauthorized access, disclosure, alteration, and destruction. However, no internet transmission or electronic storage system is completely secure. We cannot guarantee absolute security of your information.

9. Changes to This Policy

We may update this Privacy Policyfrom time to time. We will notify you of material changes by posting the updated Policy on the Platform with a revised "Last Updated" date. Your continued use of the Platform after changes constitutes acceptance of the updated Policy.

10. Contact

For questions about this Privacy Policy or our privacy practices:

Vacation HubSTR, LLC

michelle@vacationhubstr.com